Where is my school’s domain?

A free tool that looks up your school’s web address and explains, in plain English, who holds it, who runs your website, who runs your email and what you should check. No sign up, no email address needed.

Why so many schools cannot answer this question

It is one of the most common questions we get asked, and it is almost never because anyone has done anything wrong. A school’s web address is usually set up once, often fifteen or twenty years ago, by a local authority, a broadband consortium or an IT supplier who is long gone. Nobody writes it down. The renewal reminders go to an inbox that belonged to someone who left in 2014. Then one day the school needs to change website supplier, or move to a new trust, or fix an email problem, and discovers that nobody in the building knows who controls the address the whole school runs on.

The information is public. It is just published in a format written for the domain industry rather than for a school business manager. This tool reads those same public records and turns them into something you can act on, or forward to whoever looks after your IT.

What it can tell you

It reads the official registry entry for your address and the settings that direct your website and email, then explains each one. You get the company your registration sits with, when it is next due for renewal, who controls the settings, where your website is hosted and who delivers your staff email. It also runs a short list of checks, including whether your domain is locked against being moved and whether you have the email records that stop somebody sending messages to parents pretending to be your school.

The sch.uk problem worth knowing about

If your school uses a sch.uk address, there is a quirk that catches people out. Nominet, the UK registry, publishes renewal dates for addresses like co.uk and org.uk, but it does not publish them for sch.uk. That means no lookup tool anywhere can tell you when your sch.uk address is due. The only way to find out is to ask whoever holds it, which is exactly why knowing who that is matters so much.

There is a second point on sch.uk that tends to surface at the worst possible moment. A sch.uk address is tied to the school’s eligibility to hold it. If a school converts to an academy or joins a trust, the position needs looking at, and it is far easier to sort out before conversion than to unpick afterwards.

What we can and cannot see

Read straight from the record

The company your registration sits with, the dates on the record, whether it is locked against transfer, and your website and email settings. These come directly from the registry and the live settings, so they are facts rather than guesses.

Worked out from the evidence

Company names for your website host, your DNS and your email. We recognise these from where your records point, which is reliable but not certain, so we say when we are inferring rather than reading.

Genuinely not visible

The name of the person or organisation on the record. Registries hide this by default under data protection rules. It is not a fault on your record, and it applies to almost every school in the country.

What to do with the answer

If the report names a company you recognise, you are in good shape. Put the renewal date somewhere the school will actually see it, and check the reminder goes to a role based address such as office or finance rather than a named person.

If it names a company you have never heard of, or tells you no commercial supplier is listed at all, that is worth chasing before you need it. Ask your local authority IT team or your internet provider to confirm in writing who holds the address, when it renews and which address the reminders go to. That one email prevents most of the problems we see.

And if the checks flag missing email records, pass those to whoever supports your IT. SPF and DMARC are the settings that stop somebody sending emails to your parents that look like they came from the school office. They cost nothing to add and they are usually a short job.

Want a second pair of eyes on it?

We work with schools and trusts on websites, domains and compliance. If your report threw up something you are not sure about, send it over and we will tell you what we would do. Happy to help whether or not you ever become a customer.