Support Here at Schudio

If there is one thing at Schudio that we take pride in, it is our support.

Here at Schudio we take our support very seriously. We understand that not everyone has hours free every day to work on the website and time is precious to you. That's why we want you not to worry about getting in contact with us. We'd much rather you get in contact with us 5 minutes into trying something than wasting an hour on it as we know that can be quite infuriating. We do have many ways for you to find solutions to your problems, Knowledge base, Schudio TV or give us a call or email support@schudio.com.

Below I have chosen 3 different areas where the most common problems occur when editing your websites. The 3 being, document groups, managing pages and managing menus. These are our most common questions from support.

Document Groups

Document groups are one of those things that can easily appear very daunting if you are not sure what to do or where to start. However, once you know what to do it appears very easy and not as scary as first thought. Once you have done it a few times and get into a rhythm you will be able to do it in your sleep.

I have created a short support video just explaining document groups below. This support video will show you how to create document groups, manage them and how to add them to your pages on your website.

We also have an article here if you prefer to learn by reading.

As I hope you have seen from the above resources document groups aren't actually that hard, they just appear daunting before you have tried them. If you are still struggling I would suggest trying to have a go at them as often as possible so you can then practice, as a wise person once said; "Practice makes Perfect".

Managing Pages

Pages are one of the most crucial aspects of any schools website, and yet it is one of the easiest to look after, but people still get stuck. The reason for this is down to not editing pages as often as needed for it to stay in your brain. However,  managing pages isn't as complicated as you might think.

Again, I have created a short support video for you highlighting how easy pages are to manage.

Here is an article again if you prefer them.

Hopefully, now you can see that pages aren't actually that hard to manage once you have had the support and know where to look for what you need. Pages is one of those things which looks massive and complicated until you realise its not actually complicated but easy when you know-how.

Managing Menus

In my opinion, Menus is one of the easiest parts of a website to look after (coming from a guy who does it for a living). However, it is also the part where most people get stuck. Menus control the structure of your website and how everything will appear to the viewers. Once knowing the basics of how to manage menus the rest of it will just flow.

Below is a video demonstrating how easy menus are to manage once you know what each part does.

Like before here is the article if you prefer.

I'm hoping these videos have been helpful for you and you can see that they may not be as scary as they first seem. If you're on a roll and feeling brave and want to learn how to fully manage your school's website why not enrol yourself on the essential website training course. This will show you everything you need to know about your school's website and some of your teachers may even come to you for support.

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