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Requests for Copies and your School Website

“If a parent requests a paper copy of the information on your school’s or college’s website, you must provide this free of charge.” This is very simple and straightforward to implement, but so many schools forget this tiny little section of compliance in the school website requirements.

The good news, however, is that you can complete this requirement in a couple of moments without a worry!

To meet this requirement in full, we suggest writing a simple line of text with the relevant information and adding the content to two key locations of your website. You will find below some advice for adding this content, including a short sentence template to use on your website and directions of where to add it.

The Text to use for Requests for Copies

Use a sentence such as:

"Paper copies of all information contained on this website are available on request by contacting *NAMED CONTACT* at *EMAIL ADDRESS*”
Keep it simple and to the point. Make it clear, actionable, and in a clear format that is easy to read.

Where to add your Requests for Copies text

We recommend adding your request for copies text to two locations on your school website to keep in-line with compliance guidelines:

1] On your main Policies Page

The policies page on your website will often be the first place that inspectors or parents will look to ascertain information on your school, so it is very important that the request for copies sentence is contained here. Make sure you put this above all the policies, so that it is clear to website visitors that you are fulfilling your obligations to provide this information to those that need it.

2] On your Contact Page

The contact page is another place that visitors of your school website will look for this content- might as well add it here too! It only takes a moment and might make the difference upon someone inspecting your website. Simply place this content on your contact page amongst the details of your key contacts. Do your best not to bury it, keep it clear.

Examples of Requests for Copies

https://www.welholmeacademy.com/contact

https://www.huddnewcoll.ac.uk/about-us/our-policies

https://littleilford.newham.sch.uk/contact

https://www.wernethschool.com/contact

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